Best and worst Suffolk GP surgeries as rated by patients

According to Suffolk and North East Essex ICB, the results of the latest national GP patient survey show that 77% of those surveyed in the area are satisfied overall with their experience at their GP practice. 

Hadleigh Boxford Group Practice in Hadleigh's Market Place was the favourite, as an impressive 94% of those surveyed felt they had an overall positive experience, compared to just 3.9% who had a negative experience.

Hadleigh Health Centre in Market Place (Image: Google maps)

Mendlesham Medical in Chapel Road came next, with a 92.7% positive response, and Framfield House Surgery in Ipswich Road, Woodbridge, quickly followed with 91%. 

Other surgeries where the response was overwhelmingly positive included Debenham Group Practice (90.9%), Leiston Surgery (90.7%), Fressingfield Medical Centre (90.2%) and Wickhambrook Surgery (89.7%). 

Eye Health Centre had a 89.6% positive response, while Wickham Market Medical Centre had 89.5% and Victoria Surgery in Bury St Edmunds had 88.7%.

Meanwhile, at the other end of the spectrum, Essex University Partnership NHS Trust received just 39% positive responses, with 56.9% negative. 

Cardinal Medical Practice in Ipswich had a 57.1% positive response, while Unity Healthcare in Haverhill had a 60.4% positive response. 

Unity Healthcare in Haverhill (Image: Google maps)

The results of the IPSOS Mori/NHS England survey are based on the responses of 10,693 patients who completed a questionnaire.

Lisa Nobes, Chief Nurse, NHS Suffolk and North East Essex Integrated Care Board, said: “Despite the ever-increasing demand for primary care services it is heartening that more than three-quarters of patients report a good overall level of satisfaction.

“GP practices are staffed with a wide range of healthcare professionals, and all of them work incredibly hard and are doing their best for patients.

“We do know however that people’s experiences differ across the patch which is why our focus continues to be on enhancing primary care services and implementing further improvement.”